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About Us

Services. Support. Solutions.

IT is what we do. This is who we are.

UniverseIT is a Houston, Texas–based IT firm Founded in Summer 2017 as Lonestar CIO by 19-year Microsoft veteran, Joe Eldridge, Lonestar CIO served as a way for Joe to continue his storied legacy of providing exceptional CIO and CTO services to clients all over the world. Today, UniverseIT is a full-service IT firm that provides modern business solutions with a focus on enabling small/medium business and Academia

Our mission is simple: To take your organization beyond the cloud – enabling you for universal success.

How we're different
"It's how it should be."
Meet the Team
Joe Eldridge - UniverseIT

Joe Eldridge

President and CEO

(214) 295-2672

Joe is a 19-year Microsoft veteran and has a 30-year wealth of technology experience. He formerly directed numerous organizations at Mircrosoft, is a certified Scrum master, and has led numerous large projects to success, including the 6-month BizTalk implementation for Ford Motor Co. His technical acumen, abounding charisma, and masterful leadership propel our organization, and yours, to success.

Erica Weldon - Analytics Director & Partner at UniverseIT

Erica Weldon

Executive Vice President and COO

(214) 295-2672

Erica is a data and analytics expert and one of the keenest minds of her generation. She has the ability to break down a problem to its roots and create exciting and innovative solutions to meet her clients’ needs. She runs the operations of the business with this same methodology and strives to ensure client success.

David Hatfield

David Hatfield

ERP Solutions Director / Partner

(214) 295-2672

David is a highly experienced financial systems consultant with a track record of successfully implementing Microsoft Dynamics GP, NAV & BC implementations for over 50 companies. David has nearly 20 years of consulting experience, during which he has managed and trained consultants, coordinated system integrations, managed profitability on projects, provided end-user training, and process documentation and automation.

Darren Grover

Darren Grover

CRM Director / Partner

(214) 295-2672

Darren is a seasoned professional with 10 years of experience optimizing CRM processes for businesses. With expertise in a range of CRM platforms, including Hubspot, Zapier, Aircall, MessageSMS, Jotform, ActivateCampaign, Mailchimp, Constant Contact, Dynamics 365 CRM, PowerAutomate, and PowerBI, Darren has helped countless teams improve their CRM practices through services such as configuration, customization, business process design, strategy, training, coaching, and CRM administration.

Get started on a path to success today!
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What Our Clients
Are Saying

“It's been a great blessing to have UniverseIT handle all our IT needs. Their technical know-how coupled with their excellent customer service is unparalleled.”

Kenneth Omoruyi


“UniverseIT guided the implementation of our Student Information System. We had tried to implement a different SIS on our own with poor results. UniverseIT were truly expert guides. They are what you expect from an IT resource, competent and responsive. But more than that, they are genuinely good folks who care about their customers. They let us know from the beginning that they were there to help us with any of our IT concerns and they have! I would highly recommend them and give them six stars if I could.”

Bob Stephens

The Opened Bible Academy

“We have worked on several projects over the last 3yrs with the team at UniverseIT. Working in marketing, we often need to collaborate with the IT teams to make sure things work together the way they are supposed to. The UniverseIT team has been the most knowledgeable IT team I have worked with. I recommend them to all my clients that need IT/ Business Intelligence solution in place for their business that really work.”

Scott Cole


“UniverseIT did a great job in getting our back office infrastructure up and running and allowed us to focus on our core priorities. When we needed engineering help that wasn’t in there area of expertise, they referred us to a partner that turned out to be an ideal fit. It’s unique to see a company help in this way. They are responsive, supportive and understand how to help you manage your IT cost. Highly recommend them!”

Stephen Chaney


“We are lucky to have UniverseIT as a partner in growing our business! It's such a pleasure working with them. Aside from the quality of service they provide, they offer great solutions for working out customer needs and requirements. We value the inputs they give as well for improving our product. All I can say is we're happy to be working with these guys and we highly recommend being in business with UniverseIT!”

Patricia Esmaquel


“I initially contacted UniverseIT over two years ago to get an idea on the type of services they offer. From that time to a few months ago, I have contacted Joe and met with him on many occasions to get his feedback on my startup company's needs and services that his company provides. What I gather from these meetings is that he is truly looking out for the best interest of my business and IT needs. Furthermore, his staffs are great to work with. These are the reasons why I sign up with Universal IT a few months ago as my IT partner moving forward with my startup business.”

Benito Aguilar

Atilar Pharma

“Joe is the CEO and for such a huge company I can really appreciate that he is still hands on! My company has been a loyal client for over 3 years now!”

Alex Miller

Alex Miller Credit Repair

“Been a customer of UniverseIT for a few years. Amazing customer service. Recommend their services 100%!”

Vicky di Colloredo-Mels