Skillz
- All
- IT Leadership
- D365
- Data
- Cybersecurity
- M365
Joe
✔ IT Infrastructure & Enterprise Architecture
✔ CTO/CIO Leadership
✔ Cloud & Digital Transformation
✔Digital Transformation
With 30 years of technology experience and 19 years at Microsoft, Joe has a proven track record of leading successful IT initiatives. As a founder and CEO of UniverseIT, he has driven major technology transformations, including large-scale implementations across the world.
Joe specializes in IT infrastructure, enterprise architecture, and digital strategy.
As a certified Scrum Master, he understands how to align technology with business goals—helping organizations build scalable, secure, and high-performing IT environments. His leadership ensures that businesses not only keep up with technology changes but also leverage them for growth and efficiency.With a blend of technical expertise, strategic vision, and hands-on leadership,
Joe helps organizations modernize their infrastructure, optimize operations, and navigate complex IT challenges with confidence.
Darren
✔ Dynamics 365 CRM (Sales, Service, Marketing, Field Service, Project, Supply Chain)
✔ HubSpot
✔ Business Process
✔ CRM & ERP Systems
✔ AI Agents
Darren has spent the last decade helping businesses large and small get the most out of their CRM and business applications. With deep expertise in Microsoft technologies, Dynamics 365, CRM and ERP systems, and process automation, he works with IT teams and business leaders to design systems that simplify sales, service, and marketing operations.
Darren understands that most IT teams are stretched thin when it comes to business applications. His approach focuses on bridging the gap—helping organizations implement CRM solutions that are powerful, scalable, and actually make life easier for the teams using them.
Whether leading an enterprise-wide CRM deployment or fine-tuning an automation strategy for a growing business, Darren’s goal is always the same: make technology work for the business, not the other way around.
David
✔ Dynamics 365 Business Central (NAV, GP)
✔ ERP System Implementation
✔ Business Process
David specializes in helping businesses streamline financial processes and modernize their ERP systems. With over 20 years of finance operations experience, he has successfully implemented Microsoft Dynamics 365, Great Plains (GP), and Navision (NAV) for more than 50 companies, ensuring their financial systems are efficient, scalable, and optimized for success.
David brings deep expertise in ERP implementation, system integrations, and financial process automation. From training consultants to coordinating system upgrades, he ensures businesses get the most out of their technology—whether transitioning from legacy systems or optimizing their current Microsoft Dynamics environment.
With a strategic, hands-on approach, David helps organizations navigate the complexities of finance and ERP solutions, delivering systems that support growth, accuracy, and operational efficiency.
Ahmed
✔ Dynamics 365
✔ Microsoft 365
Ahmed is a Microsoft Dynamics 365 and M365 expert, specializing in CRM configuration, customization, and system integration. With years of experience in solution design, automation, and end-user training, he helps businesses optimize their CRM and Microsoft 365 environments for efficiency and scalability.
With a strong background in Power Platform, Azure services, and enterprise application integration, Ahmed ensures seamless connectivity between D365, ERP systems, call centers, and other business applications. He provides expert-level support, helping businesses overcome technical challenges and maintain a smooth, reliable digital ecosystem. Ahmed excels at delivering clear guidance and responsive assistance, ensuring end-users feel confident and empowered in using their systems.
Ahmed’s problem-solving mindset, deep technical knowledge, and hands-on approach make him a valuable resource for businesses looking to enhance their digital transformation with Dynamics 365 and M365 solutions.
Rebecca
✔ Dynamics 365 Business Central (NAV)
✔ ERP System Implementation
✔ Business Process
Rebecca is a Dynamics 365 Business Central and NAV expert with a proven track record of helping businesses streamline ERP systems and optimize financial operations. With 16 full-cycle implementations under her belt, she specializes in ERP strategy, system integrations, and process automation—helping organizations get the most out of their Microsoft technology.
As a certified Business Central Functional Consultant, Rebecca has led implementations across North America and internationally, ensuring businesses transition smoothly to modern, scalable ERP solutions. She combines technical expertise with a hands-on approach, guiding companies through every phase of their ERP journey—from initial design to deployment, training, and ongoing support.
Rebecca’s deep industry experience, strong problem-solving skills, and commitment to client success make her a trusted advisor for businesses looking to simplify operations, increase efficiency, and leverage the full power of their ERP systems.
Iraj
✔ Dynamics 365 Business Central
✔ Developer
Iraj is a Dynamics 365 Business Central developer, specializing in custom development, integrations, and system optimization. With deep expertise in ERP solutions and business process automation, he helps businesses enhance their financial and operational workflows through tailored D365 Business Central solutions.
With a strong background in custom extensions, AL programming, and system integrations, Iraj ensures that businesses get the most out of their ERP systems—whether through optimizing existing setups, building new functionalities, or streamlining data flows across platforms. His ability to solve complex challenges with efficient, scalable solutions makes him a trusted partner for companies looking to maximize their Business Central investment.
Erica
✔ Data Analytics and Architecture
✔ Solver
✔ Power BI
✔ Business Process
Erica is a data and analytics powerhouse, specializing in financial reporting, business intelligence, and data visualization. With expertise in Solver and Power BI, she helps businesses turn complex data into clear, actionable insights—empowering teams to make smarter, data-driven decisions.
Her ability to break down problems to their core and develop innovative solutions sets her apart. Whether it’s building custom financial reports, automating data workflows, or optimizing business intelligence strategies, Erica ensures that organizations have the tools and insights they need to succeed.
Beyond analytics, Erica also plays a key role in business operations, applying the same problem-solving mindset to ensure efficiency, scalability, and client success.
Anthony
✔ Cybersecurity
✔ Infrastructure
✔ Hardware
✔ Microsoft 365
Anthony is an IT infrastructure and cybersecurity expert, specializing in network security, device management, and cloud-based IT solutions. With expertise in Microsoft Intune, Ubiquiti hardware, and ConnectWise, he ensures businesses have secure, reliable, and scalable technology environments.
With a deep background in network administration, system security, and IT support, Anthony helps organizations fortify their infrastructure, streamline device management, and enhance overall system performance. Whether it’s securing networks, optimizing IT operations, or troubleshooting critical issues, he ensures businesses can operate with confidence.
Anthony’s problem-solving approach and hands-on expertise make him a trusted resource for businesses looking to improve their cybersecurity, IT efficiency, and overall infrastructure resilience.
James
✔ Cybersecurity
✔ Infrastructure
✔ Hardware
✔ Microsoft 365
James is the go-to expert for networking, cybersecurity, and device management, ensuring businesses have secure, reliable, and efficient IT infrastructure. With a background in Microsoft Intune, Ubiquiti hardware, and ConnectWise, he specializes in keeping systems running smoothly—so IT teams can focus on strategy instead of firefighting.
With a deep passion for technology that started at a young age, James has built his career on problem-solving. Whether securing networks, optimizing hardware, or managing devices across an organization, his approach is simple: if there’s a challenge, he’ll find the solution.
James has helped businesses fortify their security, streamline device management, and improve network performance. He thrives on staying ahead of emerging cybersecurity threats and ensuring businesses have the infrastructure to grow with confidence.
Brittany
✔ Microsoft 365
✔ Dynamics 365
Brittany is a Microsoft 365 and Dynamics 365 support specialist, dedicated to ensuring businesses get the most out of their technology. With a deep understanding of cloud applications, user support, and system troubleshooting, she helps teams resolve issues quickly and optimize their Microsoft environments for efficiency and performance.
Whether it’s troubleshooting technical challenges, assisting with user adoption, or streamlining workflows, Brittany provides hands-on support to keep businesses running smoothly. She specializes in Microsoft 365 administration, Dynamics 365 configuration, and end-user training, ensuring teams have the tools and knowledge they need to succeed.
With a customer-focused approach and problem-solving mindset, Brittany helps businesses navigate the complexities of Microsoft solutions—delivering the support they need to stay productive and secure.
Caitlin
✔ Dynamics 365
✔ Microsoft 365
✔ Developer
✔ Business Process
Caitlin is a versatile developer specializing in Microsoft and open-source technologies, with a focus on Dynamics 365 and SharePoint development. She builds and customizes solutions that help businesses streamline operations, enhance collaboration, and automate key processes.
With expertise in system architecture, integrations, and application development, Caitlin crafts solutions that seamlessly integrate with existing business environments. Whether extending Dynamics 365 functionality, optimizing Microsoft 365 workflows, or developing custom SharePoint applications, she ensures organizations get the most value from their technology investments.
Caitlin’s technical expertise, problem-solving mindset, and passion for innovation enable her to deliver scalable, high-performing solutions tailored to business needs.
Micaela
✔ Microsoft 365
✔ Project Management
Micaela is a Microsoft 365 support specialist dedicated to helping businesses maximize productivity, streamline collaboration, and troubleshoot technical challenges within the Microsoft ecosystem. With expertise in Microsoft 365 administration, user support, and cloud applications, she ensures that organizations can work efficiently and securely.
Her skills include Microsoft 365 troubleshooting, user training, and optimizing cloud-based workflows, helping businesses improve adoption, reduce downtime, and enhance system performance. Whether assisting with email and Teams configurations, SharePoint management, or overall Microsoft 365 administration, Micaela provides hands-on support to keep businesses running smoothly.
With a customer-focused mindset and a passion for problem-solving, Micaela helps organizations get the most out of their Microsoft 365 investment while ensuring end-users have the tools and knowledge to succeed.
Why choose us?
What makes us different is simple: it’s our people. We’re passionate about what we do, and that passion shows in how we approach every challenge and every client. Our team puts your needs first, listens carefully, and delivers only what makes sense for you—never more, never less. We’re here to find solutions, not just sell products, and our integrity drives everything we do.
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