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Managed IT Solutions

Our managed IT services are designed to alleviate the burden of IT management,
allowing you to focus on your core business activities while we take care of your technology needs.

How it works

We take a proactive approach to IT management, partnering with you to understand your unique business requirements and goals. Our customized solutions are designed to optimize your IT infrastructure, enhance security, and drive business growth.
Initial Assessment
 Initial Assessment
 Initial Assessment
We begin by conducting a comprehensive assessment of your current IT infrastructure, understanding your business objectives, and identifying any pain points or areas of improvement. This assessment allows us to tailor our managed IT services to meet your specific needs.
Customized Solution Design
Customized Solution Design
Customized Solution Design
Based on the assessment, we design a customized solution that aligns with your business requirements. This may include proactive monitoring, maintenance schedules, cybersecurity measures, and support protocols tailored to your unique IT environment.
 Implementation and Onboarding
 Implementation and Onboarding
 Implementation and Onboarding
Once the solution is finalized, we seamlessly implement the managed IT services, ensuring minimal disruption to your day-to-day operations. Our onboarding process is designed to familiarize your team with the new IT support structure and ensure a smooth transition.
Ongoing Support and Optimization
Ongoing Support and Optimization
Ongoing Support and Optimization
We continuously optimize your IT environment based on performance insights and emerging technological advancements. Regular reporting and performance reviews ensure transparency and allow you to stay informed about the status of your IT systems.

Why Choose Us


What are managed IT services?

Managed IT services involve outsourcing the responsibility for maintaining and anticipating IT functions to improve operations and reduce expenses. This includes proactive monitoring, maintenance, and support for your IT infrastructure.

How do managed IT services benefit my business?

Managed IT services offer numerous benefits, including improved system reliability, enhanced cybersecurity, reduced downtime, cost savings, and access to a team of experienced IT professionals without the overhead of hiring an in-house IT department.

Is my business too small/large for managed IT services?

Our managed IT services are designed to cater to businesses of all sizes. Whether you're a small startup or a large enterprise, we offer scalable solutions tailored to meet your specific needs.

How are cybersecurity threats addressed through managed IT services?

Our managed IT services include robust cybersecurity measures such as threat detection, data encryption, regular security updates, and employee training to mitigate the risk of cyber threats and protect your business from potential security breaches.

Can I customize the managed IT services to fit my business requirements?

Absolutely! We understand that every business is unique. Our team will work closely with you to understand your specific needs and customize our managed IT services to align with your business goals and requirements.

What is the cost structure for managed IT services?

Our cost structure is designed to be transparent and flexible. We offer competitive pricing based on the services you require, providing cost-effective solutions that align with your budget and business objectives.

How quickly can I expect support when issues arise?

We provide 24/7 support, ensuring that any issues or concerns are addressed promptly. Our team is committed to minimizing downtime and maximizing the efficiency of your IT systems.

Can I combine managed IT services with my existing IT staff?

Absolutely! Our managed IT services can complement your existing IT staff by providing additional expertise, support, and resources to enhance your overall IT capabilities.

Does managed IT services increase costs?

Managed IT services are designed to provide cost-effective solutions for businesses. By outsourcing your IT management to our experienced team, you can actually reduce overall operational costs. Our transparent pricing model ensures that you have a clear understanding of the investment and the potential cost savings associated with our services.

How do I get started with managed IT services?

Getting started with our managed IT services is simple. Reach out to our team to schedule an initial consultation. During this consultation, we'll discuss your business needs, assess your current IT environment, and tailor a customized solution for you. Whether you prefer to contact us via phone or email, our team is ready to guide you through the process and address any questions you may have.

Get started on a path to success today!
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What Our Clients
Are Saying

“It's been a great blessing to have UniverseIT handle all our IT needs. Their technical know-how coupled with their excellent customer service is unparalleled.”

Kenneth Omoruyi


“UniverseIT guided the implementation of our Student Information System. We had tried to implement a different SIS on our own with poor results. UniverseIT were truly expert guides. They are what you expect from an IT resource, competent and responsive. But more than that, they are genuinely good folks who care about their customers. They let us know from the beginning that they were there to help us with any of our IT concerns and they have! I would highly recommend them and give them six stars if I could.”

Bob Stephens

The Opened Bible Academy

“We have worked on several projects over the last 3yrs with the team at UniverseIT. Working in marketing, we often need to collaborate with the IT teams to make sure things work together the way they are supposed to. The UniverseIT team has been the most knowledgeable IT team I have worked with. I recommend them to all my clients that need IT/ Business Intelligence solution in place for their business that really work.”

Scott Cole


“UniverseIT did a great job in getting our back office infrastructure up and running and allowed us to focus on our core priorities. When we needed engineering help that wasn’t in there area of expertise, they referred us to a partner that turned out to be an ideal fit. It’s unique to see a company help in this way. They are responsive, supportive and understand how to help you manage your IT cost. Highly recommend them!”

Stephen Chaney


“We are lucky to have UniverseIT as a partner in growing our business! It's such a pleasure working with them. Aside from the quality of service they provide, they offer great solutions for working out customer needs and requirements. We value the inputs they give as well for improving our product. All I can say is we're happy to be working with these guys and we highly recommend being in business with UniverseIT!”

Patricia Esmaquel


“I initially contacted UniverseIT over two years ago to get an idea on the type of services they offer. From that time to a few months ago, I have contacted Joe and met with him on many occasions to get his feedback on my startup company's needs and services that his company provides. What I gather from these meetings is that he is truly looking out for the best interest of my business and IT needs. Furthermore, his staffs are great to work with. These are the reasons why I sign up with Universal IT a few months ago as my IT partner moving forward with my startup business.”

Benito Aguilar

Atilar Pharma

“Joe is the CEO and for such a huge company I can really appreciate that he is still hands on! My company has been a loyal client for over 3 years now!”

Alex Miller

Alex Miller Credit Repair

“Been a customer of UniverseIT for a few years. Amazing customer service. Recommend their services 100%!”

Vicky di Colloredo-Mels