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Support

Need Support?

Sometimes you just need more hands on deck than you have available. Or maybe you’re a smaller organization and one of your key personnel is out. Not tech savvy and want us to manage your Classe365 platform for you? We can do all of those things and more through extended support.

For Classe365 Power BI
Adapter Help

FOR IMMEDIATE SUPPORT CALL US
knowledge

SAVE BOTH TIME AND MONEY WITH OUR EXPERT SERVICE

Our Classe365 experts can get what you need done well and fast, freeing up time your personnel would be spending otherwise. The average cost to you is less than 25% of our standard technical service rate!

FREE SUPPORT

As a reminder, all Classe365 subscribers through UniverseIT can contact us during support hours for free support or contact Classe365 directly during off-hours for the following items:

  • Break Fix
  • Bug Fix / Investigation
  • Basic Advisory
leadership
WE OFFER A FREE CONSULTATION TO HELP GET THE SUPPORT YOU NEED!

What Our Clients
Are Saying

“It's been a great blessing to have UniverseIT handle all our IT needs. Their technical know-how coupled with their excellent customer service is unparalleled.”

Kenneth Omoruyi

CPA

“UniverseIT guided the implementation of our Student Information System. We had tried to implement a different SIS on our own with poor results. UniverseIT were truly expert guides. They are what you expect from an IT resource, competent and responsive. But more than that, they are genuinely good folks who care about their customers. They let us know from the beginning that they were there to help us with any of our IT concerns and they have! I would highly recommend them and give them six stars if I could.”

Bob Stephens

The Opened Bible Academy

“We have worked on several projects over the last 3yrs with the team at UniverseIT. Working in marketing, we often need to collaborate with the IT teams to make sure things work together the way they are supposed to. The UniverseIT team has been the most knowledgeable IT team I have worked with. I recommend them to all my clients that need IT/ Business Intelligence solution in place for their business that really work.”

Scott Cole

Lovewell

“UniverseIT did a great job in getting our back office infrastructure up and running and allowed us to focus on our core priorities. When we needed engineering help that wasn’t in there area of expertise, they referred us to a partner that turned out to be an ideal fit. It’s unique to see a company help in this way. They are responsive, supportive and understand how to help you manage your IT cost. Highly recommend them!”

Stephen Chaney

Forbie

“We are lucky to have UniverseIT as a partner in growing our business! It's such a pleasure working with them. Aside from the quality of service they provide, they offer great solutions for working out customer needs and requirements. We value the inputs they give as well for improving our product. All I can say is we're happy to be working with these guys and we highly recommend being in business with UniverseIT!”

Patricia Esmaquel

Classe365

“I initially contacted UniverseIT over two years ago to get an idea on the type of services they offer. From that time to a few months ago, I have contacted Joe and met with him on many occasions to get his feedback on my startup company's needs and services that his company provides. What I gather from these meetings is that he is truly looking out for the best interest of my business and IT needs. Furthermore, his staffs are great to work with. These are the reasons why I sign up with Universal IT a few months ago as my IT partner moving forward with my startup business.”

Benito Aguilar

Atilar Pharma

“Joe is the CEO and for such a huge company I can really appreciate that he is still hands on! My company has been a loyal client for over 3 years now!”

Alex Miller

Alex Miller Credit Repair

“Been a customer of UniverseIT for a few years. Amazing customer service. Recommend their services 100%!”

Vicky di Colloredo-Mels

EdSaber